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Komatsu has grown into a international giant over the previous few decades due to their expertise and strength in the field of logistics, mining, excavating and construction. Using modern designs and technological superiority, they remain at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using contemporary design methods and superior manufacturing capabilities, Komatsu has distinguished itself through the fabrication of reliable and rugged lift trucks that consumers from around the world have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the ever-increasing demand for its goods in the North American marketplace. To improve costs and efficiencies, a modern facility was built in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to satisfy the needs and demands of their customers globally while remaining a leading producer and supplier of progressive forklifts and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied clients along with their North American consumers.
After a lot of years of establishing and preserving quality customer service rapport with clients, Komatsu Forklift recognizes that satisfying the needs of the customer is paramount. Komatsu starts all original initiatives and product developments with the customer's input. By welcoming contributions and criticism, they are able to ascertain client wants and expectations then cultivate revolutionary concepts and then manufacture to exceed Komatsu Engineering Standards. Assuring consumers that quality is planned from the beginning and continued through the manufacturing, service and product sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized experts in crafting forklifts, construction equipment and heavy duty equipment. Their design ingenuity and competence assures that every new piece of equipment will last in the toughest environments and have the ability to survive the roughest applications. Adherence to meticulous engineering standards allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent internal quality standards all factor in to superior lift truck products. Komatsu Engineering Standards transform the contemporary and progressive expertise used in advanced mining and construction equipment into world class equipment.
The modern and efficient manufacturing facility in Covington, Georgia is a full service plant. This contemporary facility starts the production process with raw steel which is then welded, fabricated and primed. Once assembled and painted the lift trucks are ready to leave the plant and enter the market. Maintaining quality control through the duration of the production process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as valuable as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their committed seller networks who strive to exceed expectations. Specialized in all elements from sales, service or operating instruction, or aftermarket support, their diverse network of knowledgeable and capable professionals are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM parts on-hand to offer the necessary service needed to keep customers’ operations running smoothly. Computerized, real-time access with next day delivery from their highly automated circulation hub is an alternative option. The internet based K-Link system assists dealers with online components management, service and acquisition for all major forklift models.
At Komatsu Forklift U.S.A., Inc. they know how to serve National Accounts. Many world-class organizations rely on Komatsu lift trucks in their daily operations. Nationwide account clients benefit from an original relationship with Komatsu that allows them to modify cost-efficient services so as to raise the customer’s productivity and profits. Komatsu nationwide account consumers have access to on-line parts and service support system and a comprehensive fleet management program, offering the ability for Komatsu to be their total solution for any lift truck worries.
The well-organized and reliable team members at Komatsu Forklift U.S.A., are committed to offering excellent customer support whether it comes in the form of training, sales, aftermarket support, and longterm maintenance. They want to confirm that the client support provided will help their customers satisfy or exceed their company targets while establishing strong working partnerships in the process. Komatsu strives to be familiar with each of their customers’ unique means of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
